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Trainer Standards Policy

Company Aims

It is the aim of Network Driving Consultancy to set out standards of Trainer Learning and Development policies and procedures to ensure the continued effectiveness of the Company. By providing a standard and transparent process for the selection and evaluation of trainers the Company can ensure that all trainers meet high standards of knowledge and skills, therefore maintaining an effective training service, which meets Company objectives.

In addition to compliance with NDC Company Policies:

Complaints Policy & Procedure; Data Protection; Equal Opportunities and Diversity;
General Health and Safety; Refunds Policy & Procedure; Quality Assurance;
What is outlined below is essential for Trainers to provide the necessary support and consulting services to ensure effective training programmes. Trainers might have to call up additional skills to carry out their responsibilities effectively
Assumptions that:

  • Learners' are capable of self-directed development.
  • Training is a process of self-development through collaborative inquiry.
  • The role of the trainer is that of a facilitator and resource to self-directed learners.

Beliefs that:

  • Adults want to improve themselves;
  • Learning is enhanced when stimulated by intrinsic motivation.
  • Criteria that:
  • Places great emphasis on establishing a climate conducive to learning (a climate of warmth, mutual respect, caring, trust, informality);
  • Engage the learners in diagnosing their own needs for learning (assessing the gaps between where they are now, where they want to be, and how to get there)
  • Engage learners in formulating goals that are meaningful to them;
  • Develop a sequence of learning experiences that take into account both group similarities and individual differences, with the organizing principle being "learning projects";
  • Select techniques and materials that engage learners in an active process of self-directed inquiry;
  • Engage the learners in a mutual process of evaluation based on performance criteria.


The minimum role of a trainer within the Company should be concerned with designing, developing, conducting and evaluating learning experiences. To do this the trainer must have the ability to meet the following Company training objectives:


  • Revise training on the basis of feedback;
  • Select appropriate instructional methodologies;
  • Write clearly and concisely;
  • Interpret feedback results;
  • Interface with subject matter experts;
  • Organize cognitive content of training;
  • Adapt/revise existing lesson plans;
  • Develop appropriate evaluation plans;
  • Apply appropriate learning and motivation theories;
  • Formulate behavioural learning objectives based on identified learning needs;
  • Select/develop appropriate audio-visual materials and devices;
  • Conduct classroom and practical training;
  • Develop performance measures based on behavioural learning objectives;
  • Sequence behavioural learning objectives.

Occasional additional trainer role functions might be concerned with arranging, co-ordinating, and maintaining support services; planning, controlling, and directing; consulting and conducting research projects for his own training commitments, for other client groups, and for other staff. To do this, the trainer must also have the ability to:

  • Apply systematic managerial approaches to problem solving;
  • Co-ordinate routine activities and compile information;
  • Conduct recruiting and selection procedures for training participants;
  • Administer staff training, development and mentor programs;
  • Determine, locate, and procure learning materials and equipment;
  • Write narrative reports and course descriptions;
  • Establish training schedules and resolve scheduling conflicts;
  • Select, administer, score, and interpret pertinent tests and apply basic statistical skills and techniques;
  • Measure indirect results of training based on "back-home" post training performance, to formulate and refine learning objectives;
  • Conduct interviews, surveys, and evaluate informal and formal feedback from trainees and agencies;
  • Prepare statistical reports of classroom training for internal and external reporting requirements.

Data Protection

Network Driving Consultancy ensures its obligations under the Data Protection Act 1998.

The Company reserves the right to hold copies of trainers Curriculum Vitae and Certificates of Competencies. All documents will be held in a secure area and will be shared with a third party only with the trainers' written consent.

This policy has been approved & authorised by:
Cindy Haskell
Managing Director
January 2011